Project Manager – the delivery agent of the SPA, with day to day responsibility for the project
Single Point of Accountability (SPA) – accountable to the business for the project delivering its benefits
Gatekeeper – an independent view to provide challenge and control at key stages
Business Analyst – provides requirements gathering, baselining, process mapping, benefits analysis etc.
Project Director – appointed as a high-level voice with a watching brief only for large projects (e.g. Transitions, Data Centre)