Project Manager – the delivery agent of the SPA, with day to day responsibility for the project

Single Point of Accountability (SPA) – accountable to the business for the project delivering its benefits

Gatekeeper – an independent view to provide challenge and control at key stages

Business Analyst – provides requirements gathering, baselining, process mapping, benefits analysis etc.

Project Director – appointed as a high-level voice with a watching brief only for large projects (e.g. Transitions, Data Centre)